I was not going to come back after my last service because it was horrible. I was very pleased this time, it seemed everything was completed and in a timely manner. The only negative I would have to say is the female staff behind the service counter did not even give a friendly smile and just had me leave my key on the counter without even coming over to greet me. She also did not check to see if I had any coupons for my service, so when it came time to pay they had to redo my bill. The man collecting my money was very pleasant. I might have smiled if staff had been more friendly..
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future.