189 Reviews Found
Confirmed Service Customer
Had an oil change done, had to wait 2 hours before it was done because they didn't start on it until a hour and a half after I got there. Plus I think it was a bit pricey for my air filter at 72.00 Other than that it was ok.
Rickie S.
WILLCOX
Business Response
We're sorry to hear about your most recent experience at our dealership. Customer service is our number one priority and we would like to further understand the details of what happened at our service department. Please contact our team at your earliest convenience.
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Confirmed Service Customer
Levi and the team always treat me well in the service department. Nice work!
Robert D.
WILLCOX
Business Response
Thanks so much for the kind words. We're completely dedicated to providing top quality customer service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback.
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Confirmed Service Customer
I felt like I was being taken advantage of. I had the car two weeks and had issues with it. Got charged $95 for a diagnostic that said the repairs would be $1600. Took it to my son who bought the part for $25 and it took him 15 minutes to fix it. I'll never use your service department again.
Merri A.
PIMA
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (928) 428-0252 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
I just came in for a recall issue. The matter was resolved timely and with great kindness by staff. They did a wonderful job.
Scott B.
THATCHER
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Kempton Chevrolet Buick Ltd and we hope to see you again.
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Business Response
Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Kempton Chevrolet Buick Ltd and we hope to see you again soon!
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Confirmed Service Customer
You guys do a good job ������������
Willie G.
MORENCI
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hello, thank you for your kind words and this wonderful review! Thank you again, and have a fantastic day!
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Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
The service department at Kempton���s always does a great job
Craig H.
SAFFORD
Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I love bringing my car here. Not only is everybody so nice and efficient this is the only place I truly trust with my car. Not only will I get a fair price I know it'll be in good hands and Levi is absolutely fantastic!
Maria S.
SAFFORD
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
I called in to make appt . got LUCKY to get in next day ( with this pandemic not much ppl getn out ) got there early & they got it done quick !
Elizabeth F.
SAFFORD
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Kempton Chevrolet Buick team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
These folks do such a good job, I won't take my truck or my wife's car any place but Kempton Chevrolet Buick. They know on my wife's car to fix whatever they find wrong. With that standing order, they have NEVER fixed something that didn't need fixing. We trust them and really appreciate the great service we get.
Rick D.
SOLOMON
Business Response
Hi, we are so happy to read such a great review about Kempton Chevrolet Buick Ltd! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Repair was done quickly and at a reasonable price. Thank you for providing excellent service.
Dorian N.
THATCHER
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
My husband and I are always very happy with our visits at the dealership when we go.
Sherrie M.
PIMA
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
kempton employee's care straight up. I get what I need done and they keep me aware of futre problems to watch for.
Mary H.
DUNCAN
Business Response
Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Kempton Chevrolet Buick Ltd