At Kempton Chevrolet Buick, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick, Chevrolet reviews to see what our customers are saying about us.
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Kempton Chevrolet Buick service team would like to thank you for coming in and we hope to see you again in the near future.
One of the management staff met with me and discussed what the technicians had been able to learn and demonstrated some of the possible causes of the things I had observed. I was treated courteously, and my vehicle was washed and vacuumed at no cost to me.
Took a month to get parts, then took a week to fix the AC. My new truck was dirty when they gave it back to, with grease on the seat. They gave me a loaner vehicle which was nice, but it was leaking oil from a drain plug that I had to tighten, then I had to add 2 quarts of oil to get it into normal range.
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
Vance Cluff Jr., we sincerely appreciate your feedback. Each employee is a valued member of the Kempton Chevrolet Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Gary Kinnison, we appreciate your kind words. The entire team at Kempton Chevrolet Buick thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
My truck left me stranded - I called KEMPTONS - THEY came in a few minutes & gave me a jump - & off I went to KEMPTONS so they culd fix it & they fixed it right away ( had to wait a few days so they culd order parts - But I got a loaner car ! - Buick encore ! Cute car - has get up & go ! ) of course I VACUMED it b4 I took it back ( lots of ppl don't return clean ) ( it waz a LITTLE dirty when I picked it up ) GREAT JOB GUYS !!