At Kempton Chevrolet Buick, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick, Chevrolet reviews to see what our customers are saying about us.
196 Reviews Found
Business Response
It's great to hear that you were happy with our team and we'd like to say thanks for giving us this review!
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Business Response
Mindy, our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Service Customer
Everything start to finish...professional, friendly, everyone is fantastic.
Kristine J.
SAFFORD
Business Response
We appreciate the kind words! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Thanks Michael! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
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Business Response
Thanks for the great feedback! We hope you have a great day!
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Confirmed Service Customer
I continue to be amazed at Kempton’s extra-mile Service! They more than exceed my needs n expectations. I really appreciate it! That’s why I keep coming back!😊
David L.
THATCHER
Business Response
Hello David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're looking forward to your next visit with us!
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Business Response
Thanks for the great feedback!
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Business Response
Thanks for the great feedback! We hope you have a great day!
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Confirmed Service Customer
I feel very safe taking my car to Kemptons. They always check everything and advise me if need other things done. They are very nice to me.
Marilyn T.
DUNCAN
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Kempton Chevrolet Buick service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
One of the management staff met with me and discussed what the technicians had been able to learn and demonstrated some of the possible causes of the things I had observed. I was treated courteously, and my vehicle was washed and vacuumed at no cost to me.
Jerrold S.
SAFFORD
Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Confirmed Service Customer
Took a month to get parts, then took a week to fix the AC. My new truck was dirty when they gave it back to, with grease on the seat. They gave me a loaner vehicle which was nice, but it was leaking oil from a drain plug that I had to tighten, then I had to add 2 quarts of oil to get it into normal range.
Mark H.
KLONDYKE
Business Response
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Business Response
Vance Cluff Jr., we sincerely appreciate your feedback. Each employee is a valued member of the Kempton Chevrolet Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
You are always great to deal with. Very accommodating.
Gary K.
SAFFORD
Business Response
Gary Kinnison, we appreciate your kind words. The entire team at Kempton Chevrolet Buick thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
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Confirmed Service Customer
I went in to get an alignment, they said they couldn't do it because of the pitman arms being word out, which is fine but they still charged me. That's what was irritating.
Rodger B.
PIMA
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Business Response
Wow, it's experiences like yours that really keep us motivated! We hope you have a great day!
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Confirmed Service Customer
fast friendly service. I had a nice comfortable place to wait on my truck. I have never been in a dealership that everything went so smooth
Carol G.
LORDSBURG
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Confirmed Service Customer
My truck left me stranded - I called KEMPTONS - THEY came in a few minutes & gave me a jump - & off I went to KEMPTONS so they culd fix it & they fixed it right away ( had to wait a few days so they culd order parts - But I got a loaner car ! - Buick encore ! Cute car - has get up & go ! ) of course I VACUMED it b4 I took it back ( lots of ppl don't return clean ) ( it waz a LITTLE dirty when I picked it up ) GREAT JOB GUYS !!
Elizabeth F.
SAFFORD
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Confirmed Service Customer
Top-drawer. Extra-mile service! Kempton’s have always gone the extra mile, to my benefit. That’s why I keep coming back!😊
David L.
THATCHER
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Business Response
Glad we could help you out!