At Kempton Chevrolet Buick, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick, Chevrolet reviews to see what our customers are saying about us.
224 Reviews Found
Confirmed Service Customer
Only had my vehicle washed. I very much appreciate that I was able to have it done right away. Thank you!
Kay F.
WILLCOX
Business Response
We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
Was this review helpful?
Business Response
Tommy, we sincerely appreciate your feedback. Each employee is a valued member of the Kempton Chevrolet Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was this review helpful?
Was this review helpful?
Business Response
Glad we could help you out!
Was this review helpful?
Confirmed Service Customer
Whenever we need to service our vehicle they always do everything that we request. The other day we got an engine light on our suburban and we were able to get appointment at our convenience to get it checked right away. They ordered the part and has been installed when they received it right way. Very pleased with their service when we need it.
Evelyn G.
MORENCI
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Kempton Chevrolet Buick service team would like to thank you for coming in and we hope to see you again in the near future.
Was this review helpful?
Confirmed Service Customer
The service was performed in a timely manner and to my satisfaction. Indeed, I would say that it went beyond professional. I was treated like a friend.
Jerrold S.
SAFFORD
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kempton Chevrolet Buick! We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Service Customer
Getting the recall done on our two vehicles was easy. It was a rep-programming issue, so we dropped them off, walked to El Charro for lunch, window shopped in a store, walked back and they were ready! Super simple! I’ve had nothing but great experiences with Ke pton’s Service Dept!
Robert D.
WILLCOX
Business Response
We love hearing feedback from our customers and are glad that your visit went so well! We pride ourselves on providing top of the line customer service and love knowing that we've succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!
Was this review helpful?
Business Response
Ernesto, thank you for sharing this incredible feedback with us about your service visit. Thanks again!
Was this review helpful?
Confirmed Service Customer
The advisor went above and beyond to answer any questions I had.
Ana M.
SAFFORD
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kempton Chevrolet Buick! We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Service Customer
Steering issue reprogrammed on 10/13/2018. Quick & courteous visit. Levy once again was great!
Anne H.
HEREFORD
Business Response
Anne, it's our pleasure to provide top quality customer service and we're pleased to hear that your experience reflected this dedication. Thank you for taking the time to share your experience with us. At Kempton Chevrolet Buick, we value our customers and we look forward to seeing you soon.
Was this review helpful?
Business Response
Sam, we sincerely appreciate your feedback. Each employee is a valued member of the Kempton Chevrolet Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was this review helpful?
Confirmed Service Customer
Service was great. Only thing that would be better is to have the tires filled back up after service.
Daniel H.
MORENCI
Business Response
We would like to thank you for sharing this feedback. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Was this review helpful?
Confirmed Service Customer
We drive up from Phoenix to buy and get service from Kemptons. They always do the job right and treat us very well. We recommend them to all our friends and family.
Daniel F.
MESA
Business Response
Thank you very much! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
They were very good. Even found something that could have been a potential problem and let me know about it and had it completely checked out before I came and got my vehicle. I appreciate that!
Richard W.
THATCHER
Business Response
We are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At Kempton Chevrolet Buick, we value our customers and we look forward to seeing you on your next visit.
Was this review helpful?
Confirmed Service Customer
Was told it would take 7 hr to fix my car and only took less then 4 and still Charge for 7 I am very upset
David M.
SOLOMON
Business Response
David, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us so we can discuss some solutions.
Was this review helpful?
Confirmed Service Customer
We never experience anything but the very best at Kempton Chevrolet-Buick dealership!
Ann B.
SAFFORD
Business Response
Ann- thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Was this review helpful?
Business Response
Hello Kathryn, we really appreciate your feedback! Thank you, and have a fantastic day!
Was this review helpful?
Business Response
Ronald - thank you for sharing this incredible feedback with us about your service visit. Thanks again!
Was this review helpful?
Business Response
Michael, we sincerely appreciate your feedback. Each employee is a valued member of the Kempton Chevrolet Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was this review helpful?
Confirmed Service Customer
The service was done promptly with friendly service thanks.
Joann U.
SAFFORD
Business Response
Joann- thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!